When will my order ship? All items are shipped from Jersey City, NJ.
Jewelry: ready to ship will ship within 1-3 business days. Made to order (sizing included) will take 2-3 weeks depending on the complexity of the piece.
Hand-painted pieces: ready to ship will ship within 1-3 business days. Made to order or custom pieces will take 1-3 weeks depending on complexity of the project. Reach out if you have any questions!
Where do you source your material? All my jewelry is handmade in the USA with the exception of the silver chains which are Italian and from a US supplier. I use recycled and ethically sourced materials and stones. I source my stones with reputable vendors in the diamond district NYC, trade shows like the Tucson Gem and Mineral Show, Edison Gem Show etc. Our casting company uses recycled and conflict free precious metals.
Can I request a 100% original design? How about price? Absolutely! If you’re looking for a super personalized jewelry or hand painted piece I can do that. Prices vary depending on material and complexity. Please reach out at firstname.lastname@example.org to send over more details.
Can I order more than one piece of the same style for a special event, corporate or client gifting? Yes, lets chat! Email me at email@example.com
Do you do on site events? Yes! I provide special onsite leather painting experiences! Private and corporate parties, weddings, brand collaborations! I can do monogram or pre-selected designs or brand merchandise such as journals, luggage tags, tote bags, wallets, holiday ornaments, caps, key fobs…and so much more! Fill out the contact form below with your company name and idea and i will get back to you with asap.
Can you paint suede and what about shoes? Yes!
I have allergies, is your jewelry hypo allergenic? All .925 silver jewelry is safe to wear if you have allergies. You will notice my gold brass pendant only use gold plate . 925 silver chains so you can safely wear the chain around your neck touching your skin without a reaction. Also my gold brass earrings are all made with a .925 post for the same reason.
How can I order a ring in my size if I don’t know my ring size? The best way to find out your ring size is to go to your local jewelry boutique or department store and ask them for your size.
Everything ships from Jersey City, NJ and use the USPS. FREE Domestic shipping on all orders over $200 *Insurance upon request for an additional fee.
Please make sure your shipping address is correct. Orders that are returned because of an invalid address may be reshipped at your expense. After an order has been delivered to the correct shipping address, we cannot be held responsible for lost or stolen packages. Tracking is sent to customer, please be sure to include your email at checkout. If paying by PayPal I will be shipping to the PayPal address (unless specified otherwise) so please make sure your shipping address and PayPal address match.Domestic
For jewelry: First Class (2-5 days) $3-$6, Priority Mail (2-3 days) $8, Express Mail (1-2 days) $30
For custom textiles and vintage: First-class shipping or priority mail. Prices vary on weight!International
First class (Delivery between 6-15 days) $15, Flat-rate USPS Express International Shipping $35.00 USD (delivery between4-10 days). Shipping may take longer to some countries, so please be patient.Customs
All international customers are responsible for the customs rates within their own country. For further information, please contact your local customs office. You can check here to see what the custom duty will be for your country: http://www.importcalculator.comInsurance
Insurance and signature confirmation is recommended but not automatically provided. So please advise if you require it, charges apply. I’m not responsible for items lost or damaged in transit and will not refund because of this. All shipping charges are non-refundable. Buyers are responsible for all return shipping costs.
EXCHANGES, RETURN & REFUND
Ready to Ship Items
For jewelry and hand-painted textiles: I accept returns of items in original condition only. Returns and exchanges are accepted within a 10 days of delivery.
- All items must be returned with a tracking number (local and international returns). I’m not responsible for lost shipments.
- Returned and postmarked within 10 days of receipt.
- Unworn and unwashed
- Buyers are responsible for all return shipping costs and tracking
Customized or Sized items
Any custom jewelry (sizing a ring is considered custom) and custom hand-painted textiles are non-refundable and cancellations are not accepted however please contact me if you have any issues with your order- I want to make our customers super satisfied!
You do have a 10 hour grace period to cancel any order after placing payment at which you will receive 100% refund.
All custom made items are final sale. Please note, I will be working with you on a one on one basis in order to create and present to you something you absolutely love!
For all vintage items, great care is taken to provide accurate measurements on each garment so returns due to poor fit are not accepted unless if there was a significant error in the listing in which case a refund may be granted. If you are unsure and have a question about the size or appearance of an item, contact us and I will gladly take additional measurements and answer any detailed questions you may have. We offer store credit or exchange on returned items. Please do not hesitate to ask question before purchase to be absolutely sure the piece will work great for you. Vintage may have some wear. They may not be 100% free of minor defects, as they have been loved already. Any imperfections are minor and are described to the best of our knowledge.
All final sale items cannot be refunded, returned or exchanged.
I accept PayPal, Credit Cards, Money Orders.
All shipment will not begin until full payment has been received.
CUSTOM ORDER PAYMENT POLICY
An initial non-refundable 50% deposit is required to get started on your project. Deposits are non-refundable.
GIFT WRAPPING & GIFT NOTES
All Jewelry arrives in a matte black padded envelope, silver metallic bubble wrap and/ or beautiful black tissue wrap. Vintage and painted textiles are wrapped in plastic and matte black tissue wrap. You can add a special note just email me at firstname.lastname@example.org
All items are measured with the garment laying flat.
Bust, Waist, and Hip measurements are multiplied times (x) 2 to give circumference.
(ex. 13inch waist flat x 2 = 26 inch waist circumference)
Use the measurements provided and compare to your own body measurements (leave a little room for movement).
Also you can compare with a similar garment you already own that already fits you well.
Shoulders: Shoulder measurement across the top of the garment from shoulder seam to shoulder seam.
Sleeve: Sleeve Length from shoulder seam to cuff.
Bust: Measured across the front, from armpit to armpit
Waist: Measure the narrowest part of the garment.
Pants & Skirts: Measure the top of the garment.
Hips: Measured about 5-8 inches below the natural waist. The widest part of the garment
Length: From top of shoulder seam to end of garment